Customer Service Specialist with German or Spanish
Image Icon Czech Republic · Brno
Category Operations
Full time

Your job description will be:

  • handling requests from clients who have called the customer line
  • arranging e-mail correspondence and chat
  • process everything and enter it into internal systems (light administration)
  • collaborate with colleagues in the team

You will be working for an internationally successful company and your key responsibilities will be:

There is no need to have special knowledge or education, we can teach a willing person everything. However, the language is important, therefore it is essential to have:

  • German or Spanish at least at C1 level due to communication with clients in Germany and Spain👌
  • English at least at B2 level
  • communicating in English and German, in English and Spanish with customers
  • being responsible for purchasing advice and support for customer regarding company products
  • using a company’s system to process orders
  • you can handle customer care (helpfulness and willingness in communication is important to us) 😊
  • previous experience from the same position is not required.

What do we offer?

  • high-quality initial training and support from superiors, trainers and colleagues not only in the beginning
  • largely independent, responsible work and at the same time stability, security and potential for professional growth in the future
  • possibility to work on Home office
  • salary up to CZK 37,000 😊
  • many interesting benefits – meal vouchers worth CZK 9025 days of vacation; corporate breakfasts, competitions and events; MultiSport card
  • you can get discounted calls even for family members
  • possibility of further professional and personal development
  • modern working environment with a beautiful view and relaxroom in the Campus square in Brno - Bohunice.
  • you can see how things work with us on Instagram @teleperformanceczsk.

Contract: 1 year with a possibility of prolongation. Can you imagine yourself in this position?

If so, please send your CV via the response form and we will get back to you very soon 👍.