Technical Support Associate
Image Icon Guyana · Georgetown
Category Operations
Requisiton 1002
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in global digital business services in 95 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Guyana and the world. We don't stop innovating and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Technical Support Associate:

  • Provide front line, first level technical assistance for consumers.
  • Resolve technical problems, within a fast paced, customer facing environment.
  • Assist with troubleshooting and resolution of customer service and/or device-specific issues, including internet connectivity and performance troubleshooting.
  • Address and solve technical problems in a timely manner and complete all assignments within expected time frames.
  • Demonstrate advanced product knowledge and the ability to solve customer issues.

This is what you need to be a part of the TOP Team:

  • High school diploma.
  • Full-time availability.
  • 3 to 6 months of technical support and network service experience in a related field.
  • Familiarity with internet services and functionality.
  • Strong understanding of communication (data) networking components, PC hardware, software, and operating systems.

Discover TP's perks:

  • Connect with the best talent in the industry.
  • Employee appreciation incentives.
  • Wellness breaks.
  • Discounts at exclusive vendors.
  • Happy Work Benefits such as maternity leave, paternity leave, wedding leave, and birthday time.   

Join the TOP Team and connect the world to the most recognized brands in 170 markets.