Technical Support Associate
Image Icon Guyana · Georgetown
Category Operations
Requisiton 1002
Full time

What We’re Looking for ⬇️

Why TP?

With a presence in 91 countries, did you know that we are the industry leaders? Great Place To Work® has certified us as one of the best companies to work for in the world. We don’t stop innovating, and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Technical Support Associate:

  • Provide front line, first level technical assistance for consumers.
  • Resolve technical problems, within a fast paced, customer facing environment.
  • Troubleshooting and issue resolution assistance with client services and/or devices specific issues including internet connectivity and performance troubleshooting.
  • Address and solve technical problems in a timely manner and complete all assignments within expected time frames.
  • Demonstrate advanced product knowledge and the ability to solve customer issues.

This is what you need to be a part of the TOP Team:

  • A high school diploma.
  • 3 to 6 months of technical support and network service experience in a related field.
  • Familiarity with internet services and functionality
  • A strong understanding of communication (data) networking components, PC hardware, software and operating systems.


  • Being part of the TOP Team.      
  • Connecting with the best talent in the industry.

Connect with other cultures and be part of the world's largest interactions team.