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Assistant Manager/Manager - Social Media & Internal Communications
Image Icon India · Gurgaon
Category Sales & Marketing

Social Media & Internal Communications  

Position – Assistant Manager/Manager 

Location – Gurgaon 

The Candidate Will: 

  1. This is going to be primarily a content development role 
  2. Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Instagram and Twitter, adapting content to suit different channels 
  3. Write creative, original, engaging content for internal communications and social media pages, including leadership messages. 
  4. Write and develop messaging around various topics, including India priorities, announcements, leadership messaging, employee engagement, etc. to amplify the India narrative internally. 
  5. Draft and deliver a variety of internal & external communications including emails, newsletters, intranet content, videos, social media & other marketing material. 
  6. Plan and execute various campaigns to maximize employee engagement across TP India. 
  7. Work closely with the India leadership team & Employee Engagement teams to capture the voice of leadership and communicate it clearly and compellingly to drive employee engagement. 
  8. Actively seek to understand Teleperformance’s core business values and initiatives, and translate those into everyday practices. 

Experience Required: 

  • Bachelor’s Degree in Advertising or Marketing or related discipline 
  • Minimum of 4-6 years of experience in marketing support roles, with editorial support focus (e.g., writing, copy editing, collaborative content creation) 

Key Skills: 

  • Experience of working with organizations that have large teams located in India supporting and partnering their global teams 
  • Experience drafting messaging materials, and working with cross-functional groups 
  • Experience with multiple deliverables and working in a deadline-driven environment 
  • Attention to detail and capability to work on multiple projects in parallel. 
  • Successfully manages complex, fast-moving and unexpected communications challenges and able to deal with ambiguity.
  • Collaborative team player with a willingness to work hard and roll up sleeves to get work done, even if outside the job’s scope.