Internal Communications - Content Coordinator
Image Icon India · Gurgaon
Category Sales & Marketing
Full time

Position: Assistant Manager

Job Description:

  • Write creative, original, engaging content for internal communications, including leadership messages
  • Write and develop messaging around various topics, including India priorities, announcements, leadership messaging, employee engagement, etc. to amplify the India narrative internally
  • Draft and deliver a variety of internal & external communications including emails, newsletters, intranet content, videos, social media & other marketing material
  • Plan and execute various campaigns to maximize employee engagement across TP India
  • Support in designing and executing creatives for internal communication programs that are aligned to the organization culture as per the branding guidelines
  • Work closely with the India leadership team & Employee Engagement teams to capture the voice of leadership and communicate it clearly and compellingly to drive employee engagement
  • Actively seek to understand Teleperformance’s core business values and initiatives, and translate those into everyday practices

Experience Required:

  • Bachelor’s degree in communication, marketing, journalism or related discipline
  • Minimum of 3-5 years of experience in marketing support roles, with editorial support focus (e.g., writing, copy editing, collaborative content creation)
  • Building talent

Key Skills:

  • Experience of working with organizations that have large teams located in India supporting and partnering their global teams
  • Experience drafting messaging materials, and working with cross-functional groups
  • Experience with multiple deliverables and working in a deadline-driven environment
  • Attention to detail and capability to work on multiple projects in parallel
  • Successfully manages complex, fast-moving and unexpected communications challenges and able to deal with ambiguity
  • Collaborative team player with a willingness to work hard and roll up sleeves to get work done, even if outside the job’s scope