(Advanced English) Customer Service Associate
Image Icon Peru · Chiclayo
Category Customer Service
Requisiton 1040
Full time

You're the player we're missing on this TOP Team!

We’re looking for a Customer Service Associate. You will be responsible for responding to customer inquiries, providing exceptional service through attentive listening, and handling sensitive customer information with care. You'll strive to proactively resolve situations on the first contact, stay knowledgeable about our client's products and promotions, and accurately update records in the required systems.

What you’ll be doing:

  • Keep every customer engaged with a direct and friendly touch.
  • Boost the client's business by showcasing their products and services.
  • Handle sensitive customer data with utmost care and confidentiality.

The TOP Team is looking for someone who:

  • Has an intermediate to advanced English level.
  • Is proactive, responsible, empathetic, and confident.
  • Has active listening skills.

Let’s talk about benefits:

  • 36 or 48-hour work week.
  • Performance Bonus.
  • Work always from home.
  • Paid training from day one.
  • Possibility of long-term contract from the 7th month.

This is what sets us apart:

We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.

At Teleperformance, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!

Apply here