(Advanced English) Customer Service Associate
Image Icon Peru · Arequipa
Category Customer Service
Requisiton 1042
Full time

Learn more about the Job Opening ⬇️

Why TP?

We are experts in digital services in 95 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Perú and the world. We don't stop innovating and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as Customer Service Associate:

  • Demonstrate accurate and professional customer service.
  • Maintain a professional attitude and represent the company positively.
  • Display proper knowledge and use of departmental resources, policies and procedures.
  • Maintain an acceptable handling time, while remaining friendly and informative.
  • Proactively seek solutions and identify trends, including possible solutions or suggestions.
  • Demonstrate the appropriate sense of urgency for client responses.

This is what you need to be a part of the TOP Team:

  • Be a high school graduate (must present diploma or certificate).
  • Intermediate or advanced English level (80%).
  • Being an empathic, responsible, and proactive person.
  • Communication and customer orientation skills (empathy, problem resolution, attention to detail).
  • No previous experience required, just a proactive and confident attitude.
  • You aspire to work from Arequipa with the #1 Team.

Discover TP's perks:

  • A S/1700 salary.
  • Performance Bonus of up to 15%.
  • Internet Bonus.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.