(Advanced English) Customer Service Associate
Image Icon Peru · Trujillo
Category Customer Service
Requisiton 1038
Full time

Learn more about the Job Opening ⬇️


Why TP?

We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Perú and the world. We don't stop innovating and we always go beyond.

Make a difference with the TOP Team!


What you’ll do as Customer Service Associate:

  • Demonstrate accurate and professional customer service.
  • Maintain a professional attitude and represent the company positively.
  • Demonstrate proper knowledge and use of departmental resources, policies and procedures.
  • Maintain an acceptable handling time, while remaining friendly and informative.
  • Proactively seek solutions and identify trends for relevant employees, including possible solutions or suggestions.
  • Demonstrates the appropriate sense of urgency for client responses.

This is what you need to be a part of the TOP Team:

  • Be a high school graduate (must present a diploma or certificate). 
  • Intermediate to advanced English level. 
  • Communication and customer service skills (empathy, problem-solving, attention to detail). 
  • No experience is required, just a proactive and confident attitude. 
  • Eagerness to work from Trujillo with the #1 Team. 

Discover TP's perks:

  • S/1700 salary.
  • Up to 15% Performance Bonus.
  • Internet Bonus.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.