Customer Service Associate
Category
Customer Service
Requisiton
0001
Full time
What We’re Looking for ⬇️
We are experts in digital services in 91 countries. Great Place To Work® has certified us as one of the best companies to work for in many countries around the world. We don’t stop innovating, and we always go beyond. Make a difference with the TOP Team!
What you’ll do as a Customer Service Associate:
- Respond to all customer inquiries by chat, email, or phone.
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first contact by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client’s products, services, and promotions.
- Document and update records in the required systems.
This is what you need to be a part of the TOP Team:
- Abilities to solve problems in the most positive way.
- A proactive, responsible, empathetic, and confident attitude.
- Eagerness to work from Port of Spain with the #1.
Discover TP's perks:
- 40-hours-a-week schedules.
- No experience is required.
- Being part of the TOP Team.
- TOP benefits.
Join the TOP Team and connect the world to the most recognized brands in 170 markets.