A food and beverage company, the largest globally, made a strategic shift to optimize its B2B sales in Mexico, transforming its sales operations from face-to-face, in-house to digital.

The goal was to:

Recognizing the value of unlocking new avenues for insight, innovation, and sustainable, profitable growth through a trusted partnership, the company worked with Teleperformance, harnessing the power of high-tech tools, advanced analytics, and real-time reporting to achieve its desired results.

Download this case study to learn:

  • How a digital sales program was implemented
  • How a customer-centric, B2B digital sales model delivers more value
  • The success drivers of this model

Mexican CX Outsourcing Services company of the year award Frost and Sullivan

Our revolutionary, digital-first B2B sales approach

This case study showcases Teleperformance's notable accomplishment of being awarded the prestigious "Best Practices Company of the Year Award in the Mexico CX outsourcing services industry" by Frost & Sullivan. This recognition highlights Teleperformance's visionary growth strategies and innovation within the CX outsourcing services industry.