A food and beverage company, the largest globally, made a strategic shift to optimize its B2B sales in Mexico, transforming its sales operations from face-to-face, in-house to digital.

The goal was to:

Recognizing the value of unlocking new avenues for insight, innovation, and sustainable, profitable growth through a trusted partnership, the company worked with Teleperformance, harnessing the power of high-tech tools, advanced analytics, and real-time reporting to achieve its desired results.

Download this case study to learn:

  • How a digital sales program was implemented
  • How a customer-centric, B2B digital sales model delivers more value
  • The success drivers of this model