See what Nestlé Professional has to say
In a recent LinkedIn Live session, Goktürk Akkal, Manager of Customer Experience and eCommerce at Nestlé Professional, shared his experience with nearly 2M Teleperformance followers on LinkedIn. See why so many of the world’s best brands have trusted us to solve their business problems and elevate their KPIs.
What’s next for Nestlé Professional?
Seeing the momentum that this initial solution delivered, Nestlé Professional is now exploring more digital and data-driven capabilities from Teleperformance, including AI speech analytics tools, voice of the customer (VoC), video-enabled client support channels, and intelligent automation tools like chatbots.
At Teleperformance, we believe in continuous innovation because we’re only successful when our clients are.
That’s why our average client relationship lasts 13 years.
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| “Teleperformance has been an innovative company – not only in day-to-day flexibility, but also in adapting to our demanding market.” |
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| “Our results were great. All of this was made possible by the fact we now had access to a geographically dispersed workforce that allowed us to hire the best talent possible.” |
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| “Our relationship with Teleperformance is built on innovation and never standing still.” |
