What is the Teleperformance Trust and Safety Advisory Council?
The digital trust and safety (“T&S”) landscape is dynamic and complex. As Teleperformance aims to take a forward-looking approach to the Trust and Safety services it provides to its clients, Teleperformance has decided to gather multi-stakeholder input from academia and the public and private sectors to create safer spaces for online users (especially the most vulnerable), Trust and Safety content moderators, advertisers, and other key stakeholders in the online ecosystem.
Teleperformance believes the consultation of experts – through the Teleperformance Trust and Safety Advisory Council – in diverse areas such child protection, tackling online hate and harassment, responsible technology, internet law, and other fields impacting content moderation, will help in this objective. The purpose of the Council is to provide the Teleperformance Group with relevant insights that will help in shaping responsible and safe interaction in the online ecosystem.
Who are the Council members?
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Robert Cunningham CEO, International Centre for Missing & Exploited Children |
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Sarah T. Roberts Associate Professor of Information Studies, UCLA School of Information Studies |
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David Ryan Polgar Founder, All Tech is Human |
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Dr. Fabro Steibel Executive Director, Instituto de Tecnologia & Sociedade do Rio de Janeiro |
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Ranjana Kumari Founder and Director, Centre for Social Research, Chairperson of Women Power Connect |
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Nighat Dad Executive Director, Digital Rights Foundation |
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Anne Collier Founder and Executive Director, The Net Safety Collaborative |
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Jean-Christophe Le Toquin Managing Partner, SOCOGI |
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Noam Schwartz CEO, ActiveFence |
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Sameer Hinduja Co-Director, Cyberbullying Research Center, Professor, Florida Atlantic University |
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Natália Paiva Founder of Alandar Consulting, Former Head of Instagram Public Policy, LATAM, Meta |
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What will Council members do?
The Council will provide insights on relevant topics related to Trust and Safety, including appropriately upholding rights of dignity, privacy and freedom of expression, while delivering content moderation and other T&S services in the online ecosystem. Examples of discussion topics for the Council include the impact of proposed regulation, technological advances, bad actor trends, and challenges in areas related to different policies (e.g., child safety, misinformation, terrorist content).
Trust and Safety
In today’s digital age, human content moderators play a significant role in ensuring the privacy and data of customers. Protect users online from harmful content through Teleperformance’s AI-powered Trust and Safety services.