Onboarding

• Merchant, customer registration and review
• (tagging and account authentication, bot accounts, fake accounts)
• Fraudulent merchants and customer review
• Policy compliance
  
  

Loyalty program management

• Member enrollment
• Redemptions, cancellations, retentions, frauds

Listing evaluation

• Listing review (tagging, labeling, and annotation)
• Redirecting links validation
• Content checks
• IP and copyright infringement
• Counterfeit, fake products
  
  

Social media

• Social listening
• UGC content moderation
• Reviews moderation
• Social commerce management

Account management, back office

• Contract loading and fare filing​
• ​Invoice, order processing
• Accounts payable, receivable

After sales

• Shipping fraud
• Returns, refund, chargebacks review
• Dispute investigation and resolution

Transactions

• Transaction authentication
• Refunds and chargebacks
• AML and sectioned review
• Account review and takeover
• Transaction fraud (proactive, reactive)
• Bulk order, reseller order review