Personalize contacts with virtual video solutions
More than 75% of companies use video to enhance service and lower costs. TP Live puts your team face-to-face in real-time with clients and each other. Improve every interaction – from medical consults and customer service to remote IT and training.
What is TP LIVE?
TP Live is a video communication solution designed to streamline interactions with ease and accessibility. TP Live offers a seamless experience, eliminating the need for cumbersome downloads and installation processes. Users can effortlessly activate video functionality instantly, ensuring smooth and uninterrupted communication.
TP Live caters to the evolving needs of modern workplaces by offering a comprehensive communication solution. By integrating various communication tools into one cohesive platform, TP Live minimizes the time spent navigating between disparate systems, thus enhancing efficiency and fostering seamless interactions.
Choose the right support option for each encounter
One-to-one support
Sales, IT, and patient support
One-to-few
Generic product demos, Q&A sessions, and group presentations
One-to-many
Livestream broadcasts and product or service announcements
for customer service, patient consults, sales and IT
Visual Assistance from TP can have a dramatic effect on your operations. We implemented it for our help desk and saw a 66% reduction in repeat calls and a 92% first-call resolution rate. Save time and money while increasing employee satisfaction.
Live video services for an underserved audience
A government-managed telecommunications regulatory authority implemented Visual Assistance from TP to reach customers with hearing impairments – a segment not previously supported.
Better, cheaper IT support with TP Live
TP adopted Visual Assistance for our help desk during the global pandemic. Serving more than 250,000 work-at-home employees worldwide, the support team delivered remarkable results.