Global presence
Efficient, effective consular services for citizens and visitors
We live in an increasingly digital world. People expect fast, personalized service every time. TLScontact, a Teleperformance company, supports citizens and visitors worldwide with efficient consular processes and services. They handle millions of visa applications each year from 150 locations worldwide.
Capabilities
End-to-end applicant support plus a broad range of citizen services
Information processing
Online registration and appointment management
Face-to-face appointments
In-person and online interview facilitation
Biometric data capture
Fee payment and reconciliation
Secure data capture, verification and transfer
Secure document collection, transfer and return
Transparency and control
Access real-time data and updates
Provide a consistent journey for travelers and citizens across multiple channels. We monitor operations at every stage. You get real-time data for full transparency and control.