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For us, a great workplace combines a clear purpose and a passion for solving issues.
BFSI Trends: Investing in the digital-first enterprise
Monetizing company cost centers with predictive tools and insights
2022 Integrated Report
Improve business process optimization by removing activities that don’t add value, reducing cycle times, eliminating errors, and imagining a more efficient operation.
Automation at work
To handle volume increases and provide 24-hour support after staffing hours, Samsung in The Netherlands introduced Sam the chatbot. Working with experienced Teleperformance conversation designers, they outlined responses to common questions and implemented machine learning for continuous improvement.
Apart from a robust partnership ecosystem, Teleperformance has invested in proprietary tools such as TP Interact for advanced analytics, TP RPA, TP Chat Bot, and TP Gamification for employees engagement.
Leverage the profound experience of over 700 process experts worldwide, well-versed in applying Lean Six Sigma efficiencies, advanced analytical and statistical models, business process optimization reengineering, and intelligent solution frameworks.
Contact us today to speak with an operations expert.