Login | Register
Bpo

Operational efficiencies

Drive business process optimization

Improve business process optimization by removing activities that don’t add value, reducing cycle times, eliminating errors, and imagining a more efficient operation.

BPO (1)

Dig into the details

Dig into the details

Dig into the details

Dig into the details

Dig into the details

Dig into the details

Dig into the details

Our solutions leverage 700+ experienced consultants in
research, Lean Six Sigma, analytical and statistical models,
process re-engineering and solution design frameworks.

Uncover operational opportunities by combining over four decades of global leadership and best practices with efficient Lean Six Sigma practices.

Uncover operational opportunities by combining over four decades of global leadership and best practices with efficient Lean Six Sigma practices.

Uncover operational opportunities by combining over four decades of global leadership and best practices with efficient Lean Six Sigma practices.

Uncover operational opportunities by combining over four decades of global leadership and best practices with efficient Lean Six Sigma practices.

Uncover operational opportunities by combining over four decades of global leadership and best practices with efficient Lean Six Sigma practices.

Uncover operational opportunities by combining over four decades of global leadership and best practices with efficient Lean Six Sigma practices.

How we do it

How we do it

How we do it

How we do it

How we do it

How we do it

How we do it

Business process optimization Business process optimization

Dig into the details

Uncover operational opportunities by combining over four decades of global leadership and best practices with efficient Lean Six Sigma practices.

Real results

Business process optimization delivers results to our customers

Automation at work

Samsung: Introducing Sam the chatbot

To handle volume increases and provide 24-hour support after staffing hours, Samsung in The Netherlands introduced Sam the chatbot. Working with experienced Teleperformance conversation designers, they outlined responses to common questions and implemented machine learning for continuous improvement.

Learn more
"
"

Apart from a robust partnership ecosystem, Teleperformance has invested in proprietary tools such as TP Interact for advanced analytics, TP RPA, TP Chat Bot, and TP Gamification for employees engagement.

Everest

Apply Lean Six Sigma practices to reduce waste in resources, processes, talent, and time, resulting in better overall service performance.

Leverage the deep knowledge of over 700 process experts worldwide, well-versed in applying Lean Six Sigma efficiencies and operational best practices.

Apply consistent process standards across all operations to optimize overall business performance.

Apply a human-centric approach to better understand customer needs and identify best practices.

Optimize operations through business process excellence

Leverage the profound experience of over 700 process experts worldwide, well-versed in applying Lean Six Sigma efficiencies, advanced analytical and statistical models, business process optimization reengineering, and intelligent solution frameworks.

Increase your knowledge

See how proven practices and process standards can improve your business results

Contact us today to speak with an operations expert.

I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). TP will never share or sell your information to third parties. See TP's Privacy Policy. Manage your communication preferences here.