Change Management - Coordinator/Lead

• Experience in Change Enablement process
• Should be ITIL V4 foundation certified
• Should be able to lead the team of change management
• Leading the change management activities within a structured process framework
• Designing the strategic approach to managing change and support operations that fall within the domain of change management
• Evaluating the change impact and organizational readiness to limit potential risk
• Supporting training and communication as part of change management. Activities may include designing or delivering specialized training resources to appropriate userbase
• Evaluating the risk of change and providing actionable guidelines on reducing the impact
• Evaluating resistance in adopting the change at the user, process, and technology level
• Managing the change portfolio, which allows the organization to prepare for and successfully adopt the change
• Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
• Conduct post implementation reviews to assess the decisions and performance related to the change request
• Leading Change Advisory Board meetings