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Change Management - Coordinator/Lead

  • Experience in Change Enablement process
  • Should be ITIL V4 foundation certified
  • Should be able to lead the team of change management
  • Leading the change management activities within a structured process framework
  • Designing the strategic approach to managing change and support operations that fall within the domain of change management
  • Evaluating the change impact and organizational readiness to limit potential risk
  • Supporting training and communication as part of change management. Activities may include designing or delivering specialized training resources to appropriate userbase
  • Evaluating the risk of change and providing actionable guidelines on reducing the impact
  • Evaluating resistance in adopting the change at the user, process, and technology level
  • Managing the change portfolio, which allows the organization to prepare for and successfully adopt the change
  • Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
  • Conduct post implementation reviews to assess the decisions and performance related to the change request
  • Leading Change Advisory Board meetings