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BFSI Trends: Investing in the digital-first enterprise
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2022 Integrated Report
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Client management
The company needed a more accurate and efficient solution to identify and understand the decision-makers and influencers in their sales and marketing funnels and then create a more effective buying journey.
New home business market
The home business vertical consists of nearly 1M potential points of consumption, such as in hotels, restaurants, cafes, etc., which is why the company needed to develop its sales channels within five to 10 years.
Client support
To help the business stand out from the competition, Nestlé Professional needed to increase client retention by considering every touchpoint in the decision-makers' journey, especially post-sale support.
In a recent LinkedIn Live session, Goktürk Akkal, Manager of Customer Experience and eCommerce at Nestlé Professional, shared his experience with nearly 2M Teleperformance followers on LinkedIn. See why so many of the world’s best brands have trusted us to solve their business problems and elevate their KPIs.
– Goktürk Akkal, Manager of Customer Experience and eCommerce at Nestlé Professional