Deliver immersive experiences through the metaverse
Step into the next phase of digital transformation to drive long-term growth in today’s emerging virtual environment.
Build engagement and reimagine experiences in the metaverse by choosing a partner who is already taking the lead. We’ll work with you to explore the rich possibilities offered by virtual environments, and help you better understand your customers’ preferences and needs to elevate their experience.
Expert insights
MIT Technology Review Insights: Embracing CX in the Metaverse
Get exclusive guidance from the academic leader in innovation. Through our partnership with MIT Technology Review Insights, we’ve prepared a joint white paper to help companies better understand the many opportunities the metaverse can offer, along with how to navigate the potential pitfalls.
Get ready for the metaverse revolution
Take a step into the future with Teleperformance. The metaverse awaits, and it's worth exploring. Here's why:
Rapidly evolving technology
Continued advancements make rich, immersive experiences a real possibility
A growing virtual universe
As companies explore and experiment with the metaverse, there’s a growing assortment of metaverse applications to research, test, and refine
Seamless integration between physical and virtual channels
Meet your users wherever they prefer and ensure consistent, high-quality interactions
Virtual experiences can connect and inspire
Connecting with customers in the metaverse can provide a new dimension, inspiring customer affinity and loyalty
Protecting Children and Brands in the Digital Wild West
Protecting Children and Brands in the Digital Wild West
Protecting Children and Brands in the Digital Wild West
Protecting Children and Brands in the Digital Wild West
What Online Threats Parents (and Brands) Worry About the Most
Our reputation precedes us
Leader in Everest Group’s PEAK Matrix® for Trust and Safety
For the second consecutive year, Teleperformance was recognized as a Leader in Everest Group’s PEAK Matrix® for Trust and Safety — Content Moderation Services. This recognition allows us to continue striving for the best when it comes to utilizing adaptive technology, security, and cybersecurity capabilities, as we continue to blend together the power of innovation and care to our employees.
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Teleperformance envisions its solutions as a one-customer journey with a particular purpose: to improve clients’ customer experience by adding efficient industry-specific capabilities that stand out.
Alaa Saayed, Senior Program Director, Frost & Sullivan
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Teleperformance has built strong technology capabilities, including advanced data analytics, CX advisory services, and initiatives in the metaverse space, helping the company adapt to fast-changing client requirements.
Everest
Provide safe, digital environments for both work and play
Secure online interactions and protect user data with our award-winning, comprehensive security framework.
Expert insights
Your Customers Are Heading into the Metaverse
Read exclusive findings from the award-winning Teleperformance Business Insights Lab to better understand the potential of the metaverse customer experience as a new customer engagement channel.
Teleperformance Innovation Experience Center
While mainstream adoption of metaverse applications is still down the road, the time is now to embrace a future that presents limitless opportunities. Brands must always envision how – and where – customers choose to interact and be ready to adapt. Together, we will design and deliver simpler, faster, and safer interactions wherever your customers are.
Visit our state-of-the-art Teleperformance Innovation and Experience Center in Santa Clara, CA, located in the heart of Silicon Valley.
Metaverse insights
Watch our metaverse events
Watch highlights from our latest events set in the metaverse!
Launch of TP Headquarters in the Metaverse
2022 Teleperformance For Fun Festival
2022 Pride Parade
Ready your business for tomorrow – speak to a metaverse specialist today.
Metaverse in the news