Human touch, diversity, and inclusion

Adapting and leading in a changing world

Our formula for success is simple: Happy employees drive customer, client and shareholder satisfaction. We count on their expertise and people-centered approach to deliver innovative, industry-leading solutions for today’s problems and tomorrow’s success. 

Sustainability in and outside of Teleperformance is crucial to this approach. That’s why we're transparent about our corporate social responsibility (CSR) journey. Our Materiality Matrix is a roadmap of the shared values and priorities that guide us.

Force for Good

We help protect the environment and people in need

Preferred Employer

We put employee well-being and human rights first

Trusted partner

We use CX, data and ethics to build a future that thrives


We're dedicated to being a force for good. Striving to be the best employer, a trusted partner, and a champion for diversity, inclusion and sustainability is in our DNA. And it’s why we put so much effort into initiatives that create both immediate and lasting impact.

Proving our commitment to corporate social responsibility

Teleperformance goes beyond just great digital services. We're becoming a world leader in sustainability, making a positive impact a key part of our business. This means caring for our customers, the environment and the communities we work in. By focusing on sustainability and doing things responsibly, we're building a successful company and a better future for everyone.


  • Sustain or increase our certified locations
  • Use the results of the Trust Index® survey results to understand and address employee needs

  • Increase the number of women in the workforce and in executive positions
  • Acknowledge, accept and respect every person we encounter
  • Train all employees on our diversity, equity and inclusion policy

  • Promote and enable work-at-home to reduce carbon emissions
  • Increase use of renewable energy
  • Reduce per-employee electricity consumption

The proof is in the numbers

Driving positive change for a better, fairer world

Discover more about our global impact