February 2023

First global convention with UNI Global Union

The first global convention between UNI Global Union and Teleperformance was held in Bucharest, Romania. The event was attended by Olivier Rigaudy, Deputy CEO of Teleperformance, and Christy Hoffman, General Secretary of UNI Global Union.

The meeting was part of the global agreement signed between the two parties in December 2022 to strengthen their shared commitments to workers' rights to form trade unions and engage in collective bargaining.

These commitments took shape with the signing of an agreement with Ultraclaro and UNI Global Union in Colombia in April 2023.


March 2023

Teleperformance speaks at the OECD

Olivier Rigaudy, Deputy CEO of Teleperformance, spoke about his experience with the National Contact Point (NCP), the mediation body attached to the OECD for France.

In January 2023, the NCP commended the Group's successful implementation of the OECD's principles and recommendations on employee protection and social dialogue.

Teleperformance strenghtens social dialogue with its stakeholders

As a UN Global Compact signatory, Teleperformance is committed to upholding the right to freedom of association and collective bargaining. Accordingly, the Group places quality social dialogue at the heart of its corporate culture.

Managers from UNI Americas, Ultraclaro and Teleperformance Colombia met in a joint training session to implement the signed agreement.