Who we are
Excellence in customer service in a face-to-face contact centre, providing outsourcing solutions to governments, private sector organizations and utilities.
Teleperformance in Canada, provides omnichannel customer experience expertise to some of the world's largest companies. We support our Canadian and global customers with multiple centres across the country and optimal locations around the world. We offer multilingual support and an unparalleled customer experience. We are a people-centred organization. Our low churn rate across the organization sets us apart from our competitors. We have built long-term relationships with our customers, employees and local communities. The Canadian management team provides world-class leadership and technical expertise. We take a flexible, proactive and collaborative approach and are proud to serve a wide range of industries and business sectors to support our customers across all markets.
Our solutions are based on the following elements:
Smarter Solutions
Seamless Operations
Global Scale with Local Expertise
A Culture of Caring
We are human interaction specialists
In a challenging digital world, where customers are not machines but emotional beings, how can your business succeed in customer management? It's simple: it’s imperative to partner with the right organization.
Lean Six Sigma is part of our mindset
Diversity matters
The right answer on the right channel at the right time
Data security and privacy
Valuable relationships
Interacting to move the world
Teleperformance in Canada
Millions of unique interactions all over the word are entrusted to us.
Our team of interaction specialists connects the world's largest and most respected brands with their consumers, always ensuring that every interaction matters.