Creating a company people love

We are proud to be Great Place to Work® certified in 69 countries! This means over 206,000 of our employees worldwide completed a trusted, anonymous survey and gave us high marks on our work culture.

97%

of all Teleperformance employees work in a certified Best or Great Place to Work location

Relying on strong values to guide everything we do

Like the elements that make up the physical universe, our core values give structure and energy to the work we do for clients, their customers and our partners and colleagues.

Hiring great people and giving them the tools to succeed

Through best practices and a focus on customer success, we turn employees into client brand and business experts. How we do that differs based on each person’s knowledge, experience, capabilities and drive. We never let barriers get in the way because everyone deserves a chance to succeed—and they can count on us to give it to them.

56 M

employee training hours were delivered in 2023

Building our future leaders: JUMP!

By investing in our people, we invest in our future. JUMP! is a comprehensive development program that focuses on the skills needed to excel as a Teleperformance leader. JUMP! helps you:

  • Master the required skills: Get the training and knowledge needed for success in leadership.

  • Develop your strengths: Identify your strengths, then create a personalized plan to make them even stronger and address areas for development.

  • Get personalized guidance: Learn from experienced leaders who mentor and coach you throughout the program.

Investing in our culture: Teleperformance University

Teleperformance University offers customized training in customer experience management (CXM) for high-potential executives and managers. In this interactive program, you’ll learn from industry experts, share best practices and core values and become a champion for the people we serve.

Teleperformance University equips you with the knowledge and skills you need to understand and manage our core business. And it prepares you to implement major changes that align perfectly with our strategic goals.

Investing in our culture: Teleperformance University

Teleperformance University offers customized training in customer experience management (CXM) for high-potential executives and managers. In this interactive program, you’ll learn from industry experts, share best practices and core values and become a champion for the people we serve. Teleperformance University equips you with the knowledge and skills you need to understand and manage our core business. And it prepares you to implement major changes that align perfectly with our strategic goals.

Practicing well-being at work: Sport Club

Our people are our greatest asset. That's why we are serious about going beyond work to help everyone stay healthy and happy. We offer a variety of fun activities to help employees stay fit, relieve stress and bond with colleagues.

This includes something for everyone — from team sports like soccer and basketball to lighter activities like pool and mobile games. Fun activities help build connections within and between teams, making work more enjoyable and productive. And sometimes, just a bit competitive on and off the field!

Workplaces designed to inspire employees

Our modern workplaces go beyond functionality. They offer inviting break areas and common spaces designed to energize employees. This focus on well-being leads to more positive and empathetic interactions with clients because they can tune into other people’s needs.

Creating unique workplaces our employees can love

We believe in open and honest communication. That's a big reason why we are known as a great place to work! In fact, over 70 of the countries with our largest operations are certified by Great Place to Work and Best Place to Work®. That means almost all our nearly 500,000 employees work at a company that's been recognized as one of the top places to work in the world.

Protecting human rights with best-in-class workplaces